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FAQ

 
Service Hours:

Phone support is available: M-F 9:00 am - 5:00 pm

Closed Saturday & Sunday.

E-mail support responses will be provided before the close of business hours on weekdays.

 
How do I track my order?

Please use the tracking number that we provide you in your shipment e-mail confirmation.

What are your delivery options?

We want you to receive your items fast so we utilize USPS Flat Rate $7.99 shipping method.

 

What is your return policy?
COVID-19 Return Policy in effect. Please contact customer service for further information. info@shopsparklebox.net 

Here at Sparkle Box Accessories, we want you to be very happy with your purchase. We do not offer refunds and will only offer an replacement if there is an issue regarding an incorrect item shipment. Should you have any concerns please feel free to contact us within 3 Business Days of the confirmed delivery date via e-mail at info@shopsparklebox.net and we will work diligently to resolve your issue. 

Final Sale. No Refunds or Exchanges will be permitted. 

We are unable to offer Refunds on Packages that are confirmed and show a  "Delivered" Status. Please confirm you have the correct shipping address on file before completing your order.

Do you offer Local Pick Up;

Due to COVID-19 We have Suspended this Option until further notice.

Do you provide International delivery?

No. We do not Ship outside of the Unites States.

How long does it take for my order to arrive?
Due to COVID-19 expect extended delays in shipping outside of our normal delivery process mentioned below..
Processed and ships within 3-7 business days from original order date (once in queue. (Excluding weekdays: Saturday & Sunday) If you need an order "Rushed" please contact us directly via e-mail: info@shopsparklebox.net

Sparkle Box Accessories

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 2019  Sparkle Box Accessories.